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Privacy Policy


Updated June 1, 2022.

Data Collection and Privacy

At E-Metric Technology (referred to as the "Site"), we are committed to protecting your privacy and handling your personal data with care. This section outlines the types of data we collect, how we use it, and your rights regarding your information.

By using the Site, you consent to the collection and use of data as described in this Privacy Policy.

1. Types of Data Collected

1.1. Personal Information:

We may collect personal information that you voluntarily provide to us, such as:

  • Account Information: When you create an account, we may collect your name, company name, email address, phone number, physical and mailing address, and other contact details.
  • Profile Information: Any additional information you provide to personalize your profile, including job title, profession, preferences, interests, and demographic details.
  • Payment Information: If you make a purchase or subscription, or enter a financial contract with us, we collect financial information, which may include bank account number, credit card details, payment method, and billing address.

1.2. Usage Data:

To render the basic functionality of the website, we automatically collect information about your interactions with the Site, including:

  • Web Traffic Data: Your current IP address, referring URLs you clicked, previous page visited, and the dates and times of visits.
  • Geolocation Data: Geographic location associated with your IP address.
  • Device Information: Information about the device you use to access the Site, including the type of device you use to visit our website such as laptop, tablet, or cellphone, etc., operating system, and mobile network information.
  • Usage Metrics: Data on how you use and interact with the Site, such as features accessed, time spent on pages, and links clicked.

1.3. Technical Data:

We collect technical information to ensure the proper functioning of the Site, including:

  • Basic Device Data: Browser type, operating system version, device type.
  • Cookies and Tracking Technologies: Information stored in cookies and similar technologies to remember your preferences and track your interactions with the Site.
  • Analytics Data: Data collected through analytics tools to monitor and analyze traffic patterns, user behavior, and site performance.

1.4. Communication Data:

We may collect information from your communications with us, including:

  • Sales Interactions: Details of your inquiries, company information, market segment, target application, through email, online forms, chat app, social media, or other communication channels.
  • Customer Support Interactions: Details of your inquiries, support requests, and feedback provided through email, chat, or other communication channels.
  • Marketing Preferences: Your preferences for receiving marketing communications, newsletters, and promotional offers.

2. How We Use Your Data

2.1. For Our Normal Business Operation:

  • We may use the data for our day-to-day normal business operation.

2.2. To Provide and Improve Services:

  • Account Management: To create, maintain, and manage your account and ensure a seamless user experience.
  • Transaction Processing: To process payments, fulfill orders, and manage subscriptions or purchases.
  • Service Improvement: To analyze usage data and feedback to enhance the functionality, performance, and content of the Site.

2.3. To Communicate with You:

  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues or concerns.
  • Marketing and Promotions: To send you products and service updates, company newsletters, and promotional offers based on your preferences and interests.
  • Compliance: To comply with any legal obligations, resolve disputes, and enforce our Terms of Service.
  • Security: To protect against fraud, unauthorized access, and other malicious activities.

3. Data Sharing and Disclosure

3.1. With Service Providers:

We may share your data with third-party service providers who assist us in operating the Site, processing transactions, or providing other services. These providers are bound by confidentiality agreements and are only permitted to use your data for the purposes specified by us.

We may disclose your data if required to do so by law or in response to valid requests from public authorities, such as to comply with a subpoena, legal process, or government investigation.

3.3. In Business Transfers:

In the event of a company merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you of any significant changes to our data practices resulting from such transactions.

3.4. With Your Consent:

We may share your data with third parties if you provide explicit consent for us to do so, such as when you participate in promotions or third-party integrations.

4. Data Security

We implement reasonably secure technical and organizational measures to the best effort we can, in order to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
To provide services, we may use 3rd party technology service providers to collect and process some of our information. We may also need to store the information in 3rd party servers or datacenters.

5. Your Rights and Choices

5.1. Access and Correction:

You have the right to access and update your personal information. You can review and modify your account details through your account settings or by contacting us directly.

5.2. Opt-Out:

You may opt out of receiving marketing communications by following the unsubscribe instructions provided in the emails or contacting us directly. Note that you may still receive transactional or service-related communications.

5.3. Data Retention:

We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we take appropriate measures to securely delete or anonymize it.

5.4. Data Protection Requests:

You have the right to request access to, correction of, or deletion of your personal data. You can also request to restrict or object to the processing of your data. To exercise these rights, please submit your request via the Contact Form on our website, or write to us at: legal@e-metrictech.com . Valid requests must be made in writing.